About
At Skitzo Worldwide, our mission is to ignite the spirit of individuality and self-expression through the art of fashion. We are dedicated to crafting exceptional garments that blend heritage craftsmanship with innovative techniques from around the world. Our commitment to luxury, quality, and attention to finer details sets us apart in the high-end fashion landscape.
We believe that fashion is more than just clothing; it is a form of artistic expression and a reflection of one's inner self. Our brand philosophy revolves around pushing the boundaries of creativity, inviting our customers to explore the depths of their uniqueness.
Through limited bespoke 1/1 pieces, immersive art direction, runway showcases, installations, workshops, and collaborations with art galleries, we aim to create an immersive experience that brings our customers into our universe. We want to showcase all aspects of the Skitzo brand and inspire individuals to embrace their authenticity.
Our global vision extends to establishing Skitzo Ateliers worldwide, making our creations accessible to diverse cultures. We also aspire to secure concessions in prestigious retailers and boutiques, ensuring that our unique products reach a broader audience.
At Skitzo Worldwide, our mission is to redefine luxury fashion by seamlessly blending tradition and innovation, all while celebrating the individuality of each person who wears our creations. We are committed to setting new standards of excellence in the fashion industry and inspiring self-expression on a global scale.
These terms and conditions ("Terms") govern your use of the Skitzo Worldwide website ("Site") and the purchase of products from Skitzo Worldwide. By accessing or using the Site, you agree to be bound by these Terms. Please read them carefully before using the Site or purchasing any products. If you do not agree with any part of these Terms, you may not use the Site or purchase any products.
Use of the Site
You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to use the Site:
- In any way that violates any applicable law or regulation.
- To transmit, or procure the sending of, any advertising or promotional material without our prior written consent.
- To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Site, or which, as determined by us, may harm Skitzo Worldwide or users of the Site or expose them to liability.
Intellectual Property
All content on the Site, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Skitzo Worldwide or its content suppliers and is protected by United States and international copyright laws.
Product Orders
By placing an order through the Site, you warrant that you are at least 18 years old or have parental consent and are legally capable of entering into binding contracts. All orders are subject to acceptance and availability. Skitzo Worldwide reserves the right to refuse or cancel any order for any reason at any time.
Prices and Payment
Prices for products are subject to change without notice. Payment for all orders must be made through the payment methods available on the Site. Skitzo Worldwide reserves the right to refuse any payment that it deems fraudulent.
Shipping and Delivery
Skitzo Worldwide will make every effort to deliver your order within the estimated delivery times. However, we are not responsible for any delays beyond our control, including but not limited to delays caused by shipping carriers or customs clearance.
Returns and Exchanges
Skitzo Worldwide accepts returns and exchanges within 30 days of the purchase date, provided that the product is unused and in its original condition. Customers are responsible for return shipping costs unless the return is due to a manufacturing defect or an error on our part.
Limitation of Liability
In no event shall Skitzo Worldwide, its affiliates, or their respective officers, directors, employees, agents, successors, subsidiaries, divisions, distributors, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or the purchase or use of any products.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
Changes to Terms
Skitzo Worldwide reserves the right to modify or revise these Terms at any time by posting the amended terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms.
Contact Information
If you have any questions about these Terms, please contact us at question@skitzoworldwide.co.uk
Here are answers to some commonly asked questions about Skitzo Worldwide:
1. What is Skitzo Worldwide?
Skitzo Worldwide is a clothing company that offers a range of unique and stylish apparel for individuals who embrace bold and expressive fashion. Our collections feature a blend of urban streetwear and contemporary designs, curated to make a statement.
2. Where are your products made?
Our products are crafted with care and attention to detail. We work with manufacturers and artisans from around the world to produce high-quality garments that meet our standards of excellence in design and craftsmanship.
3. Do you offer custom or bespoke pieces?
Yes, we offer custom and bespoke pieces for customers looking for personalised apparel. Please contact our customer service team at question@skitzoworldwide.co.uk for inquiries about custom orders and special requests.
4. What is your refund policy?
We offer refunds for standard products within 5 days of the purchase date. However, refunds are not available for custom bespoke pieces unless there is a manufacturing defect or an error on our part. Please review our full refund policy for more information.
5. How long does shipping take?
Shipping times vary depending on your location and the shipping method selected at checkout. Please allow 3-5 business days for order processing, in addition to shipping times. Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.
6. Do you ship internationally?
Yes, we offer international shipping to select countries. Please note that international deliveries may be subject to customs clearance procedures and import duties, taxes, and customs fees. These fees are the responsibility of the recipient.
7. How can I contact customer service?
For any questions, concerns, or inquiries, please contact our customer service team at question@skitzoworldwide.co.uk. Our team is available to assist you with any assistance you may need regarding orders, products, or general inquiries.
8. Can I track my order?
Yes, all orders are sent with tracked and signed services. Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your delivery.
9. What should I do if there is an issue with my order?
If you encounter any issues with your order, such as delays, damaged items, or missing items, please contact our customer service team immediately. We will work to resolve the issue promptly and ensure that you receive the assistance you need.
10. Do you offer wholesale or collaboration opportunities?
We are open to wholesale partnerships and collaborations with like-minded individuals and businesses. If you are interested in working with us, please reach out to our team at question@skitzoworldwide.co.uk to discuss potential opportunities.
At Skitzo Worldwide, we aim to provide a seamless and reliable delivery experience for all our customers. Please review our delivery policy carefully before placing your order.
Order Processing Time
Once your order has been confirmed, please allow 3-5 business days for us to process and prepare your order for shipment. During peak periods or promotional events, processing times may vary, but we will make every effort to fulfil orders as quickly as possible.
Shipping Method
All deliveries will be sent via tracked and signed services to ensure the safe and secure delivery of your items. This allows you to track your order's progress and requires a signature upon delivery for added security.
Delivery Timeframes
Delivery times vary depending on your location and the shipping method selected at checkout. Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information. Please use this information to track the status of your delivery.
International Shipping
We offer international shipping to select countries. Please note that international deliveries may be subject to customs clearance procedures, which can cause delays beyond our control. Import duties, taxes, and customs fees may also apply and are the responsibility of the recipient.
Delivery Address
Please ensure that the delivery address provided at checkout is accurate and complete to avoid any delays or delivery issues. We are not responsible for any delays or lost packages resulting from incorrect or incomplete delivery information provided by the customer.
Delivery Issues
If you encounter any issues with your delivery, such as delays or non-delivery, please contact our customer service team at question@skitzoworldwide.co.uk for assistance. We will work with our shipping partners to resolve any issues and ensure that your order reaches you as soon as possible.
Delivery Confirmation
Once your order has been successfully delivered, please inspect the package and its contents carefully. If you notice any discrepancies or damage, please contact us immediately so that we can assist you accordingly.
Contact Information
If you have any questions or concerns about our delivery policy, please do not hesitate to contact us at question@skitzoworldwide.co.uk. Our customer service team is available to assist you with any inquiries you may have regarding your order and delivery.
At Skitzo Worldwide, we strive to ensure your complete satisfaction with every purchase. Please review our refund policy carefully before making a purchase.
Refunds for Standard Products
Refunds for standard, non-customized products are available within 5 days of the purchase date. To be eligible for a refund, the item must be unused, in the same condition that you received it, and in its original packaging. You must also provide proof of purchase.
Refunds for Custom Bespoke Pieces
We do not offer refunds for custom bespoke pieces. These items are specially crafted according to your specifications and are unique to you. Therefore, we cannot accept returns or offer refunds for these personalised items unless there is a manufacturing defect or an error on our part.
Requesting a Refund
To request a refund for eligible products, please contact our customer service team at question@skitzoworldwide.co.uk within 5 days of receiving your order. Please provide your order number and reason for the refund request. Our team will review your request and provide further instructions.
Refund Process
Once your refund request is approved, we will initiate a refund to your original method of payment. Please note that it may take some time for the refund to be processed and for the credit to appear in your account, depending on your payment provider.
Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to a manufacturing defect or an error on our part.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at question@skitzoworldwide.co.uk so that we can resolve the issue promptly. We may require photographic evidence of the damage or defect.
Contact Information
If you have any questions about our refund policy, please contact us at question@skitzoworldwide.co.uk. Our customer service team is available to assist you with any concerns or inquiries you may have.